JavaScript Kit

Frequently Asked Questions
of West Peoria Residents

Q:  Where can I register to vote?

A:  You may register to vote at West Peoria City Hall or the Peoria County Courthouse during normal business hours.  You must be at least 18 years of age and a citizen of the United States.  Please bring two forms of identification, both of which must show your legal name and your West Peoria address.

Q:  Where do I obtain a driver’s license, license plate, and license plate renewal stickers?

A:  All of the above items may be obtained at the Driver Services Facility located at 3311 N Sterling Avenue in Peoria, Ill.  The telephone number for the Driver Services Facility is 309.686.6040.

Q:  Who do I call to make a noise complaint (a barking dog, loud music, etc.)?

A:  Please contact the Peoria County Sheriff’s Department by calling 309.672.6011 or the Code Enforcement Officer by calling 309.674.1993.

Q:  Who do I call if I see someone violating the new burning ordinance?

A:  Please contact the Peoria County Sheriff's Department by calling 309.672.6011.

Q:  Where can I go for answers regarding health issues?

A:  For general information regarding health issues, click here for the Peoria City/County Health Department website.

Q:  Where can I pick up prescription discount cards?

A:  Peoria County Prescription Discount Cards are available at West Peoria City Hall.

Q:  Did you know…according to City Code, all West Peoria residents must establish a contract with Waste Management for garbage removal?

A:  If you have any questions concerning garbage collection, you may contact City Hall at 309.674.1993. Waste Management’s contact information is:

Waste Management
3552 E. Washington Street
East Peoria, IL 61611
1.800.796.9696
www.wm.com

Q:  Do we have a landscape waste service?

A:  Yes!  Landscape waste pickup is curbside every Friday from April to December 31.  The fee is included in your Waste Management bill.

Q:  Is recycling available in West Peoria?

A:  Yes!  Curbside recycling is available from Waste Management for a minimal fee.  Collection occurs every other Friday.  To sign up, please call 1.800.796.9696.  For more information about recycling, visit the Peoria County website and click on "Recycle & Conserve".

Q:  Who would I contact if I had a question about wastewater and sewage?

A:  Please contact the Greater Peoria Sanitary District by calling 309.637.3511.

Q:  Who do I call to report a dead or troublesome animal?

A:  Please contact the Peoria Animal Welfare Shelter (PAWS) by calling 309.686.7297 or the County Highway Department at 309.697.6400 for dead animals only. 

Q:  How do I find out if I need a permit for something in West Peoria?

A:  Please contact City Hall at 309.674.1993 or visit our website at http://www.cityofwestpeoria.com/permits.asp.

Q:  Who provides my water service?

A:  Water service in West Peoria is primarily provided by Illinois-American Water Company.  You may contact them by calling Customer Inquiries at 1.800.422.2782 or http://www.illinoisamerican.comAn area of town adjacent to Farmington Road is serviced by the Stever Water District.  Please call West Peoria City Hall to find out if your water is provided by the Stever Water District.

Q:  Who would I contact for internet service?

A:  Please look under “internet services” in the Yellow Pages. 

Q:  Who would I contact for cable service?

A:  Please look under “cable and satellite companies” in the Yellow Pages. 

Q:  Who would I contact for electricity and gas service?

A:  Ameren Cilco is West Peoria’s electricity and gas provider.  Ameren Cilco’s contact information is:

Ameren Cilco
300 Liberty St
Peoria, IL 61602
309.677.5271
http://www.ameren.com

Q:  Where is City Hall located?

A:  City Hall is located at the corner of Sterling Ave. and Rohmann Ave.  Our address is:   

2506 W Rohmann Ave
West Peoria, IL 61604

Q:  Is there any assistance available for low-income residents?

A:  The West Peoria Township handles all assistance requests.  Please contact Robert DeSutter at 309.674.1993 for any questions regarding assistance.

Q:  Where is the West Peoria Township building?

A:  The Township building has relocated to West Peoria City Hall on Rohmann Ave.

Q:  Where can I get something notarized?

A:  Our City Clerk is a Notary Public.  Anybody can get documents notarized at West Peoria City Hall.  If you are a customer at South Side Bank, you can also get something notarized at the bank.

Q:  What do I do if I notice a street light out?

A:  Please call West Peoria City Hall with the location of the street light and the seven digit pole number located on the pole.

Q:  Does West Peoria have a public library?

A:  Unfortunately we do not.  However, you may obtain a library card at the Alpha Park Public Library in Bartonville @ 309.697.3822 or at one of the Peoria Public Libraries @ 309.497.2000.

Q:  What ward do I live in and who is my alderman? 

A:  Click here to see the West Peoria Ward Map.  To see who your alderman is, visit:  http://www.cityofwestpeoria.com/city_council_members.asp.

Q:  Where do I get a liquor license?

A:  Please contact the City Clerk at 309.674.1993.

Q:  Who do I call to find out about my tax information?

A:  Please contact the Peoria County Supervisor of Assessments Office at 309.672.6910 for all tax related questions.

Q:  Where can I find the City of West Peoria's tax information?

A:  Please visit our website at http://www.cityofwestpeoria.com/taxes.asp.

Q:  What are the regulations for building a home or accessory structures (e.g., a garage or shed)?

A:  Please contact the code enforcement officer at 309.674.1993 or visit http://www.cityofwestpeoria.com/code_pdfs/Residential_Districts_2_5.pdf

Q:  What if I have another question about West Peoria City Codes?

A:  For all other questions regarding City Code, please visit http://www.cityofwestpeoria.com/code.asp or call the Code Enforcement Officer at 309.674.1993.               

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West Peoria City Hall · 2506 W Rohmann Ave · West Peoria, IL 61604 · 309-674-1993
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